Privacy notice
Last updated: [date]
Who I am
Adeel Mirza, trading as Islamic Marriage Counselling, is the data controller for the personal information described here. Contact: adeel@muslimmarriagecounselling.com. [Postal address for data protection requests, if you wish to provide one.]
[Confirm whether you have paid the ICO data protection fee and add your registration number. Most counsellors processing client information need to pay it — check at ico.org.uk.]
This practice is independent. Salahadeen Al-Ayubi Mosque does not receive or have access to your information through this service.
What this website does not do
This website does not use advertising, analytics, tracking pixels or non-essential cookies. When you continue to book, you leave this website for my booking page on Cal.com, and payment is taken by Stripe. Those services may use their own essential cookies; their privacy notices apply.
Information I collect and why
| Information | Purpose | Lawful basis (to confirm) | Retention (to confirm) |
|---|---|---|---|
| Name, email, phone number (telephone sessions), chosen time and session type, entered on my Cal.com booking page | Arranging and confirming appointments, reminders, telephone calls | Contract | [period] |
| Name, email address, payment amount and status, processed by Stripe through Cal.com’s Stripe integration | Taking payment, issuing receipts, refunds | Contract; legal obligation (tax records) | e.g. 6 years after the tax year, for accounting |
| Emails you send me | Answering your questions | Legitimate interests / steps before a contract | [period] |
| Information you share in sessions, and any session notes | Providing counselling | Contract, plus a special-category condition — e.g. explicit consent (Art. 9(2)(a)) or health/social care (Art. 9(2)(h)) — to be confirmed | [period; state whether you keep notes at all] |
Information about your health, relationships, religious beliefs or sex life may be “special category” data. I do not ask for it in booking or payment forms. If I need any information before we begin, I will collect it separately and securely. [Describe that process once agreed.]
Who processes information for me
- Stripe processes card payments. I never see or store your full card details. Stripe is an independent controller for some purposes, such as fraud prevention. See stripe.com/gb/privacy.
- Cal.com provides my booking page, appointment scheduling and confirmation emails, and passes payments to Stripe. See cal.com/privacy.
- Zoom is used for video sessions if you choose one. See zoom.com/privacy. [Only once Zoom is connected.]
- Hostinger hosts this website. The website itself does not store booking or payment information. [Confirm server location.]
- Email provider: [e.g. Hostinger email / Google Workspace / other].
- Calendar provider: [e.g. Google Calendar, if connected to Cal.com].
Some of these providers may transfer data outside the UK. Where they do, they rely on safeguards such as the UK International Data Transfer Addendum or the UK–US data bridge. [Verify for each provider.]
When I may share information
I do not sell or share your information for marketing. I may share it without your consent only where the law requires it or where it is necessary to protect someone from serious harm, as explained in the FAQs about confidentiality, and in anonymised form in supervision. [Confirm supervision arrangements.]
Your rights
You have rights to access, correct, erase or restrict the use of your information, to object to its use, to data portability, and to withdraw consent where consent is relied on. Some rights have exceptions, for example where I must keep financial records. To make a request, email adeel@muslimmarriagecounselling.com.
If you are unhappy with how your information is handled, please contact me first. You can also complain to the Information Commissioner’s Office: ico.org.uk, 0303 123 1113.
Security
Payment details are handled by Stripe and booking details by Cal.com. This website does not store them. No security measure is perfect, but I take reasonable steps to protect your information.